SLA Management
Service level targets and compliance tracking
Response Time
Target: < 5s p95 · Actual: 3.2s
Compliance98%
Availability
Target: 99.9% uptime · Actual: 99.95%
Compliance100%
Accuracy
Target: > 95% correct · Actual: 96.2%
Compliance96%
Error Rate
Target: < 1% failures · Actual: 0.4%
Compliance100%
Cost per Run
Target: < $0.05 avg · Actual: $0.027
Compliance100%
HITL Turnaround
Target: < 15 min · Actual: 23 min
Compliance72%